Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for our website to function properly. They enable basic features like page navigation, access to secure areas, and form submissions. Without these cookies, our services cannot be provided.

2.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve our services and user experience. These cookies collect information about pages visited, time spent on the site, and any errors encountered.

2.3 Functional Cookies

Functional cookies enable enhanced functionality and personalization. They remember your preferences, such as language settings, theme choices, and login information.

2.4 Marketing Cookies

These cookies track your browsing habits to deliver relevant advertisements and measure the effectiveness of our marketing campaigns. They help us show you content that matches your interests.

3. Specific Cookies We Use

The following table details the specific cookies used on our website:

Cookie Name	Type	Purpose	Duration
PHPSESSID	Essential	Maintains user session	Session
cookie_preferences	Essential	Stores cookie consent preferences	1 year
theme_preference	Functional	Remembers dark/light theme choice	1 year
_ga	Analytics	Google Analytics - distinguishes users	2 years
_ga_*	Analytics	Google Analytics - session tracking	2 years
_fbp	Marketing	Facebook Pixel - tracks conversions	3 months

4. Third-Party Cookies

We may use third-party services that set their own cookies:

4.1 Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect anonymous information about how visitors use our site.

4.2 Social Media Platforms

Our website may include social media features that use cookies to track your interactions with social content and provide personalized experiences.

4.3 Payment Processors

When you make a payment, our payment processors may use cookies to ensure secure transactions and prevent fraud.

5. How We Use Cookie Information

We use information collected through cookies to:

• Provide and maintain our services
• Remember your preferences and settings
• Analyze website performance and user behavior
• Improve our services and user experience
• Deliver relevant content and advertisements
• Prevent fraud and enhance security
• Comply with legal obligations

6. Managing Your Cookie Preferences

6.1 Cookie Settings

You can manage your cookie preferences through our cookie banner that appears when you first visit our website. You can also access cookie settings at any time through the cookie preferences link in our footer.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Cookies and site permissions > Cookies and site data

6.3 Opt-Out Tools

You can opt out of specific tracking services:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Facebook: Facebook Ad Preferences
• General Opt-out: Digital Advertising Alliance

7. Impact of Disabling Cookies

While you can disable cookies, please note that this may affect your experience on our website:

• Some features may not work properly
• You may need to re-enter information repeatedly
• Personalized content and recommendations may not be available
• Website performance tracking may be limited

8. Cookie Retention

We retain cookie information for different periods depending on the type:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain until expiry date or manual deletion
• Analytics Cookies: Typically retained for 2 years
• Marketing Cookies: Usually retained for 3-12 months

9. International Data Transfers

Some of our third-party service providers may transfer cookie data to countries outside South Africa. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from children through cookies. If you believe we have collected information from a child, please contact us immediately.

11. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Your continued use of our website after any changes indicates your acceptance of the updated Cookie Policy.

12. Contact Information

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

• Email: privacy@mobileunlockteamsa.co.za
• Phone: +27 11 123 4567
• Address: Mobile Unlock Team SA, Johannesburg, South Africa

We will respond to your inquiries within 30 days and help you manage your cookie preferences.

13. Related Policies

This Cookie Policy should be read in conjunction with our:

• Privacy Policy - How we handle your personal information
• Terms of Service - Our service agreement